Reviews

Reviews

I recently met a woman at an event and was immediately in awe of her flawless skin. I had to ask her what her secret was. She was so sweet to share her story and this is how I learned about Shari and her amazing team. I immediately booked an appointment. I seriously don’t do this kind of thing, so her skin was that amazing!

My son’s wedding was coming up and I had explained to my dermatologist a few weeks prior to this that I wanted something but I didn’t know what – kind of a freshening up. She had recommended a peel but couldn’t fit me in in time for the wedding. Meeting this person who told me about Facial Innovations was a right time and place thing. I don’t typically spend time or money on “me”. So this was a big deal and I wasn’t really comfortable with the whole concept. I had a facial once as a gift at a very well known Chicago spa. I wasn’t that impressed and just thought it wasn’t for me.

I nervously walked in to my consultation appointment as another woman was walking out. She looked as gorgeous and natural as the woman who referred me. Then I met Elaine at the front desk….again….gorgeous! Next, Suzanne walks in to the treatment room. She’s so warm and welcoming, and again, gorgeous skin. Then I meet Shari. You guessed it…fabulous skin, so kind and so professional.

Suzanne and Shari spent time with me to give me a full understanding of the many options they offer and how each may or may not work to achieve my goals based on my skin and my timeframe. They were so careful to make sure that I wouldn’t start something that required recovery time that I didn’t have, and we settled on an overall plan. What I loved most was there was no upselling, no pressure, and no push to address things I hadn’t considered I could or should. This is a top notch team who cares and listens to what YOU want and they worked hard to come up with a plan for the least invasive way to accomplish that.

Results? One microneedling treatment and my closest friends were asking me what was different. The diamond glow facial I had two days before the wedding was exactly what Suzanne said it would be. My skin was amazing. The wedding hair and makeup team asked me what products I’m using. I’ve never had people notice my skin.

I have many times said I didn’t understand facials and good skincare products. I wasn’t sure it was worth the time or the money. It is! Would it make a difference anyway? It does! IF you are going to the right place where the people are highly skilled, it makes a big difference.

I honestly thought I was good just using a good dermatologist. I couldn’t have been more wrong. My good dermatologist heard me say the same thing this team heard me say. She offered me a peel. That was it. No discussion of what I was really looking for and no other options offered. Frankly, a peel scared me and I don’t have the down time it requires. I had no idea there were so many options. And now I realize my dermatologist office actually has most of the things Facial Innovations offers listed on their website. They just didn’t care to, or didn’t have the time to spend with me I guess? In hindsight, this was a good thing because I found the best place for me in the end.

If you are looking for the best….this is the place to go. This is absolutely the most caring, educated and professional team you’ll find. – Client KS

Wow where do I start, Shari has been treating me for over 8 years, she’s amazing. There are so many reasons I love her service, I’m not sure where to start. First her technique is flawless, she listens to her clients and what their needs are. I feel it is important that people notice I look better, not asking what I have had done, I prefer Wow you look great! Shari explains everything to you so you know what to expect, and what you can expect when you have your services done by Shari is professionalism and she is an artist. I have been to several different facilities and she is the best, I would never go anywhere else. – JC

“EXCEPTIONAL” is the single word I’d choose to describe Shari Martuscelli, RN. As a “needle phobic”, (with a tendency to faint, no less), I have had only great experiences since a friend, who is also a nurse, referred me to Shari. Shari is extremely skilled, professional, empathetic, considerate and honest. She frequently attends conferences and seminars, and always appears to be “up-to-date” with the latest advances and product offerings. I never get the feeling that she is trying to “sell,” and my treatment results have been consistently amazing. I have visited other offices specializing in cosmetic surgery/dermatology/aesthetics in the past, and have yet to meet ANYONE, MD, RN or cosmetologist, who possesses Shari’s capabilities or manner. I would not hesitate to recommend Facial Innovations! – LP

I have been going to Shari for 20 plus years for aesthetic services. One of the reasons I have gone to Shari for many years is not only her expertise, but also her outstanding character. She will not recommend any maintenance that you do not need! Let that sink in! She is looking out for your best interest, not the compensation!! I could not ask for a better testimony about Shari’s ability than the compliments I receive about my complexion. At 72 years old, I am grateful for our lasting relationship!! – MG

I have been receiving a variety of treatments from Shari for over ten years now. In this ever-changing industry, she believes continual education and client care are her first priorities. She truly cares for each client and this is why she’s the only person I trust for all my treatments and procedures. – KK

I have been a patient of Shari’s for 15 years and would never dream of trusting anyone else with my face. Shari takes the time to listen to your concerns and provides you with the best options. She always explains the procedures/treatments and products that will work for your skin and facial concerns. I appreciate the knowledge and experience she shares with me during my treatments. Shari is very talented and is someone I truly trust. – KR
I absolutely love Shari! Shari has done several different services for me and I am always so happy with the results! I have had Botox, filler, laser and several chemical peels. She always takes her time and is very thorough. She is very knowledgeable and gave me a lot of good advice for taking care of my skin over the past several years. Thanks Shari! – DK
I have been going to Shari to 14 years and I have sent my daughter to Shari. Not only is she fantastic with fillers botox needling etc., but she cares and is honest. She will always do what is best for you and is a true professional.

That being said, I am in my 50s and have ran into people I haven’t seen for over 30 years and I very often get the same response: you haven’t aged. Yes she is that good. I trust her and put myself in her hands. I look natural and refreshed not tight and fake. I recommend her to everyone.

She also stays on top of the latest products and has a great skin care line she recommends and uses as well. If you are considering botox filler and other procedures, see Shari. She is honest and won’t try and sell you something you don’t need. – ED

I have received cosmetic fillers and Botox to my face from Shari over the past 2 years.Shari is truly an artist,and created a noticeable but natural look for me.her sense of symmetry, balance and great aesthetic shows in her work…A true artist.Very professional and knowledgeable..My results and experience have exceeded my expectations…Definitely a master at her craft. – LC
Shari is the nurse you want to see for all your cosmetic enhancements. She is truly an expert injector. I have been a client for many years and can say she is by far superior in her craft. I am extremely picky and I very much appreciate her incredible eye for detail. She wants her clients to look and feel their best. Shari has always taken time to listen to my concerns, answer questions and educate me on the best options. I am so grateful I found the expert to help navigate and reverse the aging process. If you want the best, look no further. You will be thrilled with the results. – BM
Shari has been a really valuable asset for my aesthetic regimen. Her skills as an injector are excellent, and she is always safety conscious, and does a great job. I highly recommend her for natural looking aesthetic injections. – LG
I’ve been a customer of Shari’s for 4 years. She’s very knowledgeable about skin and knows how to care for each type with current cutting edge precision. Initially I was nervous about trying injections and treatments but with Shari I always feel completely at ease while she works her magic. This level of service and results is not easy to find and I gladly make the 90 minute drive to see her. My appointments feel more like reconnecting with a friend. Shari offers the perfect combination of knowledge, personality and professionalism. – FS
Shari is always professional and makes you feel comfortable, she explains every step of any procedure. I have been going to Shari for over 5 years now and she never disappoints. I know I can always trust Shari to do an exceptional job, that’s why I keep returning! – LR
I have had the pleasure of being treated by Shari for 15+ years. Her knowledge, skill and overall care is top notch. Her expertise in what procedure(s) & products that best suit your desired look makes her one of the best. You won’t be disappointed! – SN

Shari is a true professional. She is very skilled and knowledgeable. I have been seeing Shari for my injectables for over 10 years now. She always makes me feel comfortable and relaxed. Shari listens to my concerns and always helps me look my best. – LD

After suffering a profound loss in my life the signs of grief and stress had become visible on my face. I came to know Shari after seeing the beautiful work she had performed on her clients. She listened closely to my needs and concerns and offered her professional insight to design the most natural looking treatment plan. Shari’s attention to detail, honesty and experience sets her apart from others. She understood how important it was for me to have natural looking results. Through the consultation we decided upon Botox and fillers. Immediately years of stress faded away. My skin became more smooth and radiant, helping enhance my self esteem. She is a true artist and I highly recommend her to everyone. – GS
Shari did an amazing job on my face. Recently she refreshed my look with fillers in my cheek and chin and made me look 10 years younger. Previously she has done neuromodulators on my facial lines and melted fat in my chin with Kybella. I highly recommend her to those that want to look more youthful and refreshed! Thank you Shari! – JP

Shari is the best! She is professionally talented, knowledgeable, and caring. She takes her time to get to know her clients and creates the look they want to achieve. I was nervous on my first appointment but she took the jitters right away! I’m so happy with the results on every treatment I have received! I always look forward to every treatment, knowing I will love the results. Thank you Shari! – GA